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Frequently Asked Questions
Welcome to our FAQ section! Here, you’ll find answers to the most common questions about our services, and policies. If you don’t find what you’re looking for, feel free to reach out to our customer support team for further assistance.
General
ConnectCollab is a platform that connects freelancers with employers, offering a wide range of services, from design to IT development.
You can sign up as a freelancer or employer by clicking the “Register” button and following the prompts.
Payments are securely processed through the platform. Funds are only released when the project is completed to your satisfaction.
Yes, our support team is available to assist with any issues or inquiries.
For Employers
After registering, navigate to your Dashboard and the “Submit a Project” section, fill out the details, and set your budget and timeline.
Review profiles, ratings, and past work. You can also communicate directly with freelancers to ensure they match your needs.
Yes, if issues arise, our support team will mediate to resolve disputes fairly.
For Freelancers
Complete your profile with a portfolio and relevant skills, and actively bid on projects that match your expertise.
Freelancers pay a small commission on completed projects, deducted from the payment received.
Earnings can be withdrawn via multiple payment methods, including PayPal, bank transfer, or other available options.
Security and Support
ConnectCollab uses SSL encryption and secure payment gateways to protect your data and transactions.
Our customer support is available through email, or phone to assist with any inquiries or issues.